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SnoChatSlack, https://chatsnomedintl.snomedtoolsslack.orgcom/, is the onlinenew cloud-based, collaborative team chat application for application being used by SNOMED International. It is built upon Rocket Chat, an open source chat server and is similar to other tools such as Slack and HipChat. We are providing our own server in order to store the full history of conversations and data, and to be able to provide a chat platform that both staff and the community can use without increasing costs from external service providers such as Slack. Slack is very similar to the previous tool used by the organization, SnoChat, but is provided as a cloud service and has betterl features including:

• direct integration with Zoom, Google Calendar and other SNOMED International tools
• more fine grained notification management & 'do not disturb' settings
• message threading
• user statuses
• stable and mature mobile apps

After using Rocket Chat for over a year, we have come to realize that, considering the priorities of the organization, the overhead for managing this service outweighs the benefit of having a service in-house. Slack is probably the most mature chat platform available, having been around for a number of years. It meets all of our requirements and more, as well as removing the infrastructure management overhead.